MartorFAQ

A safety knife is a cutting tool for manual cutting work. The built-in safety technology protects the user from cuts. Some safety knives also offer fabric protection.

When using the cutting edge by hand, the use of safety knives minimises the risk of cuts, which often result in lost working time.

If you use safety knives with a concealed blade to open packaging, the packaged goods are also protected from damage.

In addition to occupational safety, MARTOR attaches great importance to ergonomics and user-friendliness, so that you can work particularly efficiently and comfortably with safety knives.

With MARTOR safety knives, you can choose between four safety technologies:

• Concealed blade
• Fully automatic blade retraction
• Automatic blade retraction
• Blade retraction and optional locking mechanism

Safety knives with concealed blades offer maximum safety at work (plus optimum product protection), safety knives with fully automatic blade retraction offer very high safety at work, and safety knives with automatic blade retraction offer high safety at work. Safety knives that allow you to choose between blade retraction and locking offer optional safety at work.

SECUMAX, SECUPRO, SECUNORM and SECUBASE are MARTOR-specific terms. As part of the product name, they provide information about the safety technology used in the respective product and the safety level achieved as a result:

SECUMAX = MARTOR safety knives with concealed blade = maximum safety at work

SECUPRO = MARTOR safety knives with fully automatic blade retraction = very high level of safety at work

SECUNORM = MARTOR safety knives with automatic blade retraction = high level of occupational safety

SECUBASE = MARTOR safety knives with blade retraction and optional locking mechanism = optional occupational safety

MARTOR safety knives with concealed blades (SECUMAX) have blades that are so securely shielded that neither you nor your packaged goods can come into contact with them.

With MARTOR safety knives featuring fully automatic blade retraction (SECUPRO), the blade retracts at lightning speed after cutting, even if you continue to press the slider or lever to activate the blade.

With MARTOR safety knives with automatic blade retraction (SECUNORM), the blade retracts into the handle immediately after cutting, provided you have removed your thumb or fingers from the trigger. With SECUPRO and SECUNORM, the blade is only "out" for as long as it is needed for cutting.

With MARTOR safety knives with blade retraction and optional blade lock (SECUBASE), the blade also retracts immediately into the handle after cutting. Alternatively, you can lock the blade in place. When you release the lock, the blade retracts as usual.

The cutting edges of MARTOR safety scissors are not bevelled, but ground straight. The material is cut between the precisely aligned cutting edges. There is no danger to your fingers or hands. In addition, the tips are rounded at the front to prevent puncture wounds.

The aim is to ensure that the goods inside the packaging are not damaged when the packaging is opened with a cutting tool. This is best achieved by using safety knives with a concealed blade. This is because the blade is shielded so securely that there is no possibility of contact between the blade and the goods.

With a cutter or carpet knife, you cut with a fixed blade that is neither covered nor retracts automatically after cutting. This significantly increases the risk of cutting accidents.

Safety knives can be used for a wide variety of cutting materials: cardboard, adhesive tape, film, paper, plastic strapping band, foam, polystyrene, textiles, carpeting, PVC, rubber, fleece, leather, etc. You can also see which cutting tool is suitable for which material on the respective MARTOR product page. For detailed advice, please contact your customer advisor.

That depends on the safety knife in question. Many MARTOR safety knives can be used as all-rounders for a wide variety of purposes. Other safety knives are recommended as specialists for very specific areas.

You can make a preliminary selection using our product filter, for example. For a personalised recommendation, please contact one of our representatives. For more complex cutting problems, our technical advisors can also provide on-site consultation. (This service varies depending on the country/region.)

Usually made of high-quality plastic or aluminium, in some cases also zinc. Many of our handles have an additional component to make them particularly easy to grip and slip-resistant, known as a "soft grip".

Our MDP knives are made of metal-detectable plastic. "MDP" stands for "metal detectable plastic". If MDP knives or even just parts of them accidentally end up in the production process, they can be detected in good time by the company's own detectors and filtered out by employees. MARTOR's MDP knives are a special product for sensitive industries such as the food and pharmaceutical industries.

Two factors are essential here: ensure that the safety technology is working properly. Check it regularly. This also includes cleaning your safety knives regularly. And: always use sharp blades!

Even if it sounds contradictory: only a sharp blade is safe! With a sharp blade, you can cut in a controlled manner with minimal effort and without fatigue. A blunt blade requires more force, causes you to tire more quickly and can lead to uncontrolled slipping. This significantly increases the risk of cutting injuries.

We advise against this. Repairs or modifications to the product may compromise product safety. In addition, manual intervention will void the warranty.

If the cutting tool shows signs of ageing or other wear and tear, such as malfunctions in the safety technology, during blade changing or during handling, it must be taken out of service and replaced.

We want you to be able to see for yourself that the MARTOR knife you have chosen is suitable for your specific application. Please feel free to contact us to request a test sample.

Discontinued products are marked on our website in good time. On the respective product page, you can find out what alternatives are available or whether a successor product is available. You can also obtain information directly from our contact persons. As soon as a product is no longer available, it is moved to the product archive.

MARTOR offers replacement blades for all of our safety knives with replaceable blades. We do not supply any other spare parts. This is because we cannot guarantee that the product will function properly if repairs are carried out that go beyond blade changing or if changes are made to the product.

The MARTOR accessories we offer also serve to protect you at work and increase your comfort in the workplace. Examples: cutting mats for safe and precise cutting, belt holsters for safe and convenient storage and transport, and blade containers for safe blade disposal.

That depends on the MARTOR cutting tool in question (detailed information can be found there). As an alternative to the blade already installed, there are usually optional blades that you can also use without any problems. Example: Instead of the trapezoid blade, you can also use a hooked blade.

It is difficult to generalise. For specific information about your MARTOR product, please refer to the product-specific user manual, the safety poster or the training video.

The available media are collected on the respective product page under Downloads. In addition, the product labelling with arrows and other symbols often provides a few useful tips on blade changing.

Usually made of high-alloy carbon steel. Various MARTOR blades are also rustproof and/or TiN-coated.

MARTOR blades are made from high-alloy carbon steel. The blades are hardened to give the cutting edges the desired sharpness. The degree of hardness is precisely selected so that the blades remain sharp for as long as possible and are also as break-resistant as possible.

Nevertheless, any blade can break if used incorrectly or subjected to excessive stress (especially when making so-called forceful cuts). Avoid bending or tilting the blades.

There is no general answer to this question. The service life (blade durability) depends primarily on the number of cuts and the cutting material. Cardboard with wood fibres, for example, is more abrasive than thin plastic film and therefore causes the blade to become blunt more quickly.

However, factors such as the type of cut, the pressure and speed of the cut, and the type of cutting edge also influence the service life.

The rounded tip reduces the risk of puncture wounds.

MARTOR naturally offers you the statutory warranty. Normal wear and tear on all items, and especially on blades, is excluded from this warranty.

MARTOR manufactures its products in Solingen, the city of knives and blades.

Product development is based at the company's headquarters in Solingen. Several hundred patents testify to the company's innovative strength. Assembly also takes place here. Every knife undergoes a 100% functional check before it leaves the factory.

However, we do not only test our products ourselves, we also have them tested by third parties. MARTOR safety knives carry the GS mark for tested safety. The testing institutes are TÜV Rheinland and, now and in future, VPA (Versuchs- und Prüfanstalt Remscheid), which specialises in hand tools.

The brand name is derived from the marten (genuine marten = scientific name "Martes") and refers to the pointed and, above all, sharp teeth of this species of predator.

MARTOR wants to offer you the optimal solution for your cutting problem. That is why, in many cases, it is advisable for our technical consultant to visit your premises to get a complete picture of your cutting materials, cutting applications, cutting environment, etc.

On this basis, we will work with you to determine the cutting tool that best suits your individual requirements. This service is free of charge. To find out what services our sales partners (listed in the dealer search) offer, please contact them directly.

Once you have decided on a specific set of safety knives, our technical advisors will assist you with product-specific training for your users. This training significantly increases acceptance of the new tools and reduces the risk of cutting accidents. This training can be repeated if necessary. (To find out what services our sales partners (listed in the dealer search) offer, please contact them directly.)

The MARTOR range of customised knife plans, safety posters and training videos rounds off our training programme. We would be happy to send you our knife plans and safety posters. You can find our training videos on our website or on our YouTube channel.

Our company-specific knife plans are an ideal documentation medium. They specify which cutting tool can be used in which area and for which purpose at your company. The MARTOR knife plans are accompanied by our product-specific safety posters and technical data sheets.

MARTOR has a large international distribution network, which guarantees our supply security in more than 70 countries worldwide. In addition, you can take advantage of the services offered by our distribution partners, whose consulting and training services can even include on-site visits.

You can access the application and training media stored in the download centre (such as training videos, user manuals in all relevant languages, etc.) from anywhere.

It is best to contact one of our sales partners (listed in the dealer search). Alternatively, we will be happy to help you directly.

Our dealer search will take you directly to a MARTOR supplier of your choice. However, we can only list a selection of our specialist dealers here.

You can find out directly from our German and international sales partners (see dealer search). Your contact person at MARTOR will also be happy to provide you with our non-binding list prices.

We are also happy to assist private customers. However, if you are in Germany and would like to place an order, please contact the RS online shop. If you are outside Germany, our distribution partners (listed in the dealer search) may be able to help you.

Please contact your specialist dealer first. MARTOR itself works with different minimum order values depending on the country/region. Please contact us for more information. You can also find more details in our terms and conditions.

Please contact your specialist dealer first. We will be happy to provide you with MARTOR's terms of payment in your individual quote. Please get in touch with us. You can also find more details in our terms and conditions.

Please contact your specialist dealer first. MARTOR delivers free of charge from Solingen within Germany for orders with a net value of €500 or more. Orders below this amount are subject to a shipping fee of €5.50. You can find more details in our terms and conditions.

MARTOR delivers from Solingen, usually via DHL, and for larger shipments via freight forwarder. Different delivery methods or special delivery services are available on request. Please contact us for more information.

MARTOR has a large network of international sales partners. Please contact these local specialists first. For countries without sales partners, MARTOR will be happy to assist you directly.

MARTOR itself does not yet offer automatic track and trace. However, your customer advisors will be happy to help you track your shipment.

This is generally possible. Please contact your customer advisor at MARTOR.

We want you to buy MARTOR products because you are convinced of their quality. That is why we are happy to provide you with test samples upon request and/or our technical sales team will advise you directly on site. (This service varies depending on the country/region.)

As MARTOR can only guarantee the safety of its products if they are original goods ex works, we do not accept returns of products that have been duly ordered and delivered to Solingen. This applies in particular to blades. In exceptional cases, your customer advisor will be happy to assist you.